Jet Airways has been recognised for the excellence & in-flight service in Airline of the Year Category at second Annual awards ceremony held at the British Museum in London on 17 June 2008.
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June 25,2008:Jet Airways has been recognised for the excellence & in-flight service in Airline of the Year Category at second Annual awards ceremony held at the British Museum in London on 17 June 2008.
It was for the first time that these awards, which honour individuals and companies that best serve the interests of consumers, included a category recognising airlines that have achieved high customer satisfaction scores for multiple service parameters, including cabin staff, pre-flight service, cleanliness, comfort, food and value for money.
The “Which?” Best Airline consumer survey, on the basis of which award winners were determined, drew on a stringent assessment of 71 airlines by over 30,000 “Which?” readers, based on their experiences with the same. Jet Airways achieved a total satisfaction rating of 84%, a percentage point behind winner Singapore Airlines.
Jet Airways, which flies daily from Delhi, Mumbai and Amritsar to London Heathrow, operates one of the youngest fleet in the skies and scored maximum marks for its exceptional onboard catering, in-flight entertainment, cleanliness, comfort and value for money.
Jet Airways’ General Manager for UK & Ireland, Duncan Gambrill, commented: “Jet Airways has served the UK for just two years and only launched its new cabin products last year, including our herringbone lie-flat Première seats and private First Class suites.So this is an enormous achievement, especially against other longer-established airlines. We are delighted to be recognised in this way.It is a testament to our belief that Jet Airways is India’s premier international airline, and is a tremendous boost towards achieving our goal of being one of the world’s top five airlines by 2010”.
With the acquisition of Jet Lite, Jet Airways now has a combined fleet strength of 108 aircraft and offers customers a schedule of over 525 flights daily. The airline currently offers four daily services from India to London Heathrow - an afternoon and early morning flight from Mumbai and daily flights from Delhi and Amritsar. For further information and flight schedules visit: jetairways.com.
About Jet Airways’ First Class:
Each Jet Airways First Class suite, on the airline’s Boeing 777-300 ER aircraft, is designed to allow dining for two with a VIP/Business Jet style table, multiple LED lighting options, variable lumbar support and an eight point massage system. The First Class suites have been manufactured by BE Aerospace.
The state-of-the-art In-Flight Panasonic eX2 Entertainment system offers passengers over 200 hours of Hollywood and Bollywood movies, regional films, television and short programming, audio CD’s covering every imaginable music genre and much, much more; all on demand and all heard through Bose noise cancellation headphones.
For those wishing to work, laptop power and in flight telephones are available with the unique ability to send SMS and Email.
Befitting what is arguably the finest First Class product in the sky, menu choices are exquisite and extensive and are plated on hand painted Bernardaud porcelain dinnerware. The finest of French Champagnes, including vintage Dom Perignon and Krug, the finest wines from around the world and a library of single malt whiskies are all served in Mikasa crystal.
About Jet Airways’ Première (Business Class):
Jet Airways’ Première product, installed on the airline’s Boeing B777-300ER aircraft, sets new standards in business class travel.
The airline’s Première seats feature a unique herringbone configuration for all passengers.
The Première seat also provides an oversized table, laptop power, telephony, SMS, Email and live text news to deliver a flying office for those Première passengers wanting to work.
Première passengers are also treated to the finest of in-flight dining and service, featuring vintage French Champagnes, carefully selected wines from around the world and an overwhelming selection of Indian and Non-Indian cuisine. The Première cabin in both the widebody aircraft also sports a unique bar.
For further information or images, please contact Sarah-Louise Robinson or Abby Smith at Keene on 020 7839 2140 or sarah-louise@keenepa.co.uk
Jet Airways
Public Relations
New Delhi & Mumbai, India
June 2008
Jet Airways (I) Ltd
Ragini Chopra
Vice President – Corporate Communications & PR
New Delhi, India
Tel: +91-11-4164 5080
Fax: +91-11-4609 5084
raginic@jetairways.com
A.K. Sivanandan
Sr. General Manager – PR
New Delhi, India
Tel: +91-11-2652 3357
Fax: +91-11-2652 3348
asivanandan*@*jetairways.com
Srirupa Sen
Manager – PR
Mumbai, India
Tel: +91-22-2852 3648
Fax: +91-22-2920 4437
ssen*@*jetairways.com
Website: http://www.jetairways.com | 
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