Sea Star Line, LLC has earned the top score for ocean carriers in the 2009 Quest for Quality Awards, conducted by Logistics Management magazine.
Jacksonville, FL (August 24, 2009) – Sea Star Line, LLC has earned the top score for ocean carriers in the 2009 Quest for Quality Awards, conducted by Logistics Management magazine.
The results are based on shippers’ ratings of carrier performance in a variety of categories: On-Time Performance, Value, Information Technology, Customer Service, and Equipment & Operations. The scores are presented by individual category and as a combined result that is weighted by each category’s importance – as determined by the shippers. Sea Star Line received the highest combined score for all ocean carriers.
“This is an outstanding tribute.” said Frank Peake, Sea Star Line president and COO. “These are demanding times for everyone and it is imperative that our priorities reflect those of our shippers. Our team has been working intensely to ensure that we remain in synch with market needs, and it is rewarding to get this type of independent feedback that confirms our alignment efforts.”
Peake continued, “The Quest for Quality Awards reflect the direct assessments of a highly informed and active shipper community. In addition to the honor of getting the highest score in the ocean carriage segment, we gained direct feedback about the success of our current business priorities, guidance into adjustments that might be appropriate for additional improvement, and further insight into our plans for the future. We treasure the relationships we have with our shippers, and are excited about the additional service improvements we have in store for them.”
The results of the 2009 Quest for Quality Awards can be seen in the August 14 edition of Logistics Management magazine, or at www.logisticsmgmt.com.
About Sea Star Line, LLC
Headquartered in Jacksonville, FL, Sea Star Line offers cargo transportation services from North America to Puerto Rico and the Caribbean Islands. Sea Star’s RO/CON vessels are the most versatile in the trade – able to carry the widest range of unique and diverse cargoes. Company operations are certified to ISO 9001, ISO 14001, and Green Office standards, and was selected for the QMS Company of the Year Award. Discover Sea Star Line, Your Partner in Time.
Contact:
Fred Schloth
Assistant Vice President of Marketing Services
fschloth seastarline.com
(904) 855-3277
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