RE/MAX Platinum Realty Receives Net Promoter Score of 96
FOR IMMEDIATE RELEASE / PRURGENT
SARASOTA, FL – RE/MAX Platinum Realty associates gave the brokerage an impressive Net Promoter Score (NPS) of 96 on a recent survey, far above the score of 71 for the RE/MAX network nationally. Apple, the consumer electronics company, considers its NPS score of 72 a resounding accomplishment.
NPS measures customer loyalty based on one question, "How likely is it that you would recommend our company/product/service to a friend or colleague?" Forty-five RE/MAX Platinum Realty associates, who are the clients of a real estate brokerage, returned the survey. In their responses, submitted anonymously, associates cited the benefits of a large national franchise, combined with the management style and culture of a family-owned, boutique firm. Typical comments included the following:
"The broker is someone you can count on. Our monthly meetings are always something I look forward to. The guest speakers are relevant to our market and I always leave with a plan of action."
"Our broker is learning-based, and he exposes us to learning new things or revisiting tried and true methods, but he never stops trying to help you grow."
"The brand is the best you can have, and the broker is excellent."
"National exposure with small agency broker support."
"Excellence in support, training and far-reaching planning, and awareness of changing market conditions and newly developing market areas."
RE/MAX Platinum Realty offers full-service, high-tech residential real estate solutions in Sarasota and Manatee counties in Florida, specializing in luxury and waterfront properties. With offices in downtown Sarasota, Lakewood Ranch, Osprey, Venice and the West Villages, the company leverages RE/MAX corporate resources to market homes to more than 90 countries in 32 languages. Telephone: (941) 929-9090.